So You Want to be a Case Manager? A Career Practitioner’s Toolkit (PDF)
The role of Case Manager has quickly surfaced as a vital component of career and employment services. This comprehensive guide is intended to be a practical resource for those considering case management as a profession, those currently in the role, and for sector managers and leaders. The authors provide a brief history of case management, share case management competencies and processes, and explore today’s realities for those working in the field.